Refund Policy

• We are pleased that you are interested in our products and services and that you have joined our customer list. Below are some general terms that we believe you should be aware of in relation to our training products and services :
• The customer is requested to cooperate with our representatives in a way that preserves our right to provide services appropriately .
• If you are not satisfied with the product you have purchased, refer to the refund policy for more information. We do our best to provide a service that satisfies you, and we hope that you find a solution that suits your needs. Please do not hesitate to contact us if you have any questions or concerns. We wish you the best experience you can have .
• Cancellation requests must be submitted via the learner's profile on our website .
• Training companies reserve the right to determine the client's eligibility to approve the refund request .
• Courset processes refunds using the same original payment method, keeping in mind that additional credit card fees and bank transfer fees are non-refundable .
• The refund process conducted by Courseat can take from 5 to 21 business days from the day the request is approved due to internal and external processes and procedures (banks ).
• The refund may take up to 30 days to appear in the customer's account after completing the refund request. This may also vary depending on the client's bank .
• Corsit reserves the right to update the refund policy at any time without prior notice .

courses

• The customer has the right to cancel enrollment in a training course before the course is confirmed .
• The refund policy varies for each training course, depending on the training company announcing the course, and the customer is informed before starting payment .
• The customer must review the refund policy before beginning to register for the training course .
• If there is no refund policy for the training course, the client has the right to claim a refund 5 days before the start of the course

policy exceptions