Certified Advanced Crisis Manager™ (CACM)

SLG-Certified Advanced Crisis Manager™ (CACM)

Why Crisis Management Must Evolve

Crises in today’s world are no longer infrequent or contained.
They are dynamic, interconnected, emotionally intense, and highly visible—often unfolding simultaneously across operational, reputational, regulatory, digital, and human dimensions.

Organizations now face realities such as:

Cyber incidents rapidly escalating into reputational crises

Industrial accidents triggering regulatory and social backlash

Supply chain disruptions evolving into strategic threats

Leadership errors causing damage greater than the crisis itself

Despite this, many crisis management programs remain overly focused on frameworks, definitions, and documentation—leaving professionals unprepared for what truly shapes outcomes:

Decision-making under extreme pressure

Leadership behavior amid uncertainty

Escalation clarity, authority, and trust

Human reactions, fear, and cognitive bias

Real-time coordination and communication

The SLG-Certified Advanced Crisis Manager™ (CACM) was designed to bridge this critical gap.

This certification moves beyond theory to build real crisis capability—the ability to lead, decide, and coordinate when information is limited, time is compressed, and consequences are high.

Why Organizations Choose CACM

Organizations invest in CACM because it:

Builds genuine crisis leadership capability

Enhances decision quality under pressure

Minimizes escalation breakdowns and confusion

Strengthens executive and crisis team performance

Reinforces organizational resilience and trust

Produces practical, usable outputs—not just credentials

The certification is awarded by Super Leadership Global (USA), recognized for its expertise in leadership systems, organizational culture, and resilience.

What CACM Truly Stands For

CACM is not an introductory crisis management course.
It is not a documentation-driven program.
It is not limited to a single industry or crisis type.

CACM is an advanced professional certification designed to prepare individuals to operate effectively within real crisis environments.

Grounded in ISO 22361, CACM transforms the standard into applied leadership, governance, and decision-making capability relevant across sectors.

What Makes CACM Fundamentally Different

CACM is built on a core belief:

Crises are not managed by plans alone—they are managed by people, decisions, and behavior under pressure.

Accordingly, CACM is structured around five advanced differentiators.

1. ISO 22361 as a Foundation—Not a Constraint

While ISO 22361 outlines crisis management principles, CACM focuses on applying them under real conditions.

Participants learn how to:

Translate ISO principles into operational crisis leadership

Shift from documented frameworks to real-time execution

Adapt crisis management approaches across sectors and contexts

Apply governance, ethics, and communication principles when stakes are highest

The outcome is applied capability—not theoretical compliance

2. Crisis Leadership and Decision-Making Under Pressure

Most crisis failures stem from human and leadership breakdowns—not technical gaps.

CACM develops advanced capability in:

Leading through ambiguity and uncertainty

Making high-impact decisions with incomplete information

Managing cognitive overload, stress, and time pressure

Navigating executive dilemmas and trade-offs

Balancing speed, accuracy, and accountability

Participants are trained to remain decisive and clear when others hesitate.

3. Experiential Learning Through Realistic Simulations

CACM is experience-driven, not lecture-based.

Participants engage in:

High-intensity crisis simulations

Executive-level role plays

Escalation and decision-making drills

Crisis communication scenarios

Multi-layered response exercises

These simulations mirror real organizational dynamics—conflicting priorities, political pressure, media scrutiny, and limited information.

Learning occurs within the crisis experience itself.

4. Human, Cultural, and Ethical Dimensions of Crisis

Crises reveal culture more than strategy.

CACM prepares participants to manage:

Cultural breakdowns under pressure

Fear-driven behaviors and blame dynamics

Ethical dilemmas with no perfect answers

Trust erosion and reputational damage

Leadership credibility before, during, and after crises

Participants learn to stabilize organizations psychologically, not just operationally.

5. Cross-Sector Applicability

CACM is relevant across industries, including:

Financial services and banking

Energy, utilities, and critical infrastructure

Manufacturing and industrial operations

Healthcare and life sciences

Government and public sector

Technology, cyber, and digital platforms

Aviation, logistics, and supply chains

The principles are universal.
The application is adaptable.

Program Learning Outcomes

Upon completion of CACM, participants will be able to:

Lead crisis management efforts at an advanced professional level

Apply ISO 22361 principles in real crisis situations

Design and govern effective crisis management structures

Make high-stakes decisions under pressure

Manage escalation, authority, and accountability

Coordinate crisis teams across functions and stakeholders

Communicate effectively during operational and reputational crises

Transition organizations from response to recovery

Convert crises into meaningful organizational learning

Program Structure

Advanced Foundations of Crisis Management

Crisis vs. incident vs. emergency (real boundary cases)

Why crisis plans fail in practice

Crisis as a leadership and governance challenge

Human behavior under pressure

Applying ISO 22361 in real environments

Practical focus: crisis failure diagnostics and leadership blind-spot analysis.

Crisis Leadership, Governance, and Culture

Crisis leadership vs. operational leadership

Authority, trust, and legitimacy

Ethics and accountability under pressure

Cultural breakdowns and toxic behaviors

Designing effective crisis governance structures

Practical focus: leadership role plays and escalation simulations.

Anticipation, Preparedness, and Decision Architecture

Advanced crisis anticipation and horizon scanning

Early warning signals vs. false alarms

Crisis decision-making frameworks

Designing effective Crisis Management Teams (CMTs)

Information management and situational awareness

Practical focus: decision-tree design and crisis readiness labs.

Crisis Response, Recovery, and Learning

Real-time response dynamics

Strategic decision-making during crises

Damage containment and impact assessment

Transitioning from response to recovery

Rebuilding trust and reputation

Organizational learning post-crisis

Practical focus: full-scale simulation, executive debrief, and learning extraction.

CACM Capstone: Advanced Crisis Capability Portfolio

Certification requires demonstrated capability.

Each participant submits an individual Advanced Crisis Management Portfolio, including:

Crisis governance and escalation model

Crisis leadership role definitions

Decision-making framework under pressure

Crisis communication logic

Sector-specific crisis scenarios

Simulation insights and self-assessment

A 12-month crisis capability development roadmap

Who Should Attend CACM

CACM is designed for:

Crisis and emergency management professionals

Business continuity and resilience leaders

Risk and governance specialists

Senior operations and safety leaders

Executives and executive advisors

Security, cyber, and intelligence professionals

Public sector and critical infrastructure leaders

Crisis, risk, and resilience consultants

Learning Approach

Practical frameworks

Applied workshops

Real organizational scenarios

Individual capability portfolio development

Certification Requirements

To earn the SLG-Certified Advanced Crisis Manager™ (CACM) credential, participants must:

Attend all sessions and practical workshops

Pass scenario-based assessments

Successfully submit the Advanced Crisis Management Portfolio and final examination

Move Beyond Plans. Lead When It Matters Most.

Crises do not test documents.
They test people, decisions, and leadership.

The CACM prepares you to operate where it truly matters—inside uncertainty, pressure, and consequence.

If you are ready to move from crisis planning to crisis leadership,
CACM is your next step