ITIL4 Foundation & ITIL4 Strategist
نشر 18 يوليو 2024المدة الزمنية
التخصصات
أعمالالفئات الفرعية
الإدارةنبذة عن الدورة التدريبية
ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices.