DMI Track - Customer Experience (CX)

تفاصيل الدورة:

• Module 1 - Customer Experience: Agility and the Changing Nature of Customers
• Module 2 - Designing CX: Placing the Customer at the Center
• Module 3 - Optimizing CX: Authenticity and Involving Customers
• Module 4 - Measuring CX: Data, Metrics, and Visualization