Profession of Management (POM) for Supervisors

Description of the training program (training course):

Supervisors play a pivotal role in bridging the gap between strategic objectives and daily
operations. The "Profession of Management (POM) for Supervisors" course is designed to equip
participants with the knowledge, tools, and skills necessary to effectively manage teams,
optimize resources, and achieve organizational goals. Over the course of three days, participants
will explore key management principles, enhance their leadership capabilities, and develop
strategies to foster collaboration and drive team performance.

The general objective of the training program:

1. Understand the core principles of effective management and their application in
supervisory roles.
2. Develop essential leadership and decision-making skills to guide teams successfully.
3. Learn strategies to communicate effectively and resolve workplace conflicts.
4. Gain insights into performance management, delegation, and time management
techniques.
5. Foster a positive work environment that promotes productivity, engagement, and growth.

Target Audience

This course is designed for:
 New or aspiring supervisors looking to develop their management skills.
 Current supervisors seeking to enhance their effectiveness in leading teams.
 Professionals transitioning into leadership roles within their organizations.
 Anyone responsible for overseeing team performance and operations.

Course Outline (Key Topics)
Day 1: Fundamentals of Management
1. Introduction to the Role of a Supervisor

o Understanding the responsibilities and expectations of a supervisor.
o The transition from individual contributor to team leader.
2. Core Management Skills
o Decision-making and problem-solving techniques.
o Planning, organizing, and prioritizing tasks effectively.
3. Understanding Leadership Styles
o Overview of leadership styles and their impact on teams.
o Identifying and developing your leadership style.
4. Team Dynamics and Collaboration
o Building high-performing teams.
o Promoting collaboration and managing diverse personalities

Day 2: Communication and Conflict Resolution
5. Effective Communication Skills
o Techniques for clear and assertive communication.
o Active listening and providing constructive feedback.
6. Conflict Management Strategies
o Identifying sources of workplace conflict.
o Techniques for resolving disputes and fostering harmony.
7. Motivating and Engaging Teams
o Understanding motivation drivers and employee needs.
o Strategies to inspire, engage, and retain talent.
8. Coaching and Mentoring
o Providing guidance and support to team members.
o Creating a culture of continuous learning and development.

Day 3: Advanced Supervisory Skills
9. Performance Management
o Setting clear goals and expectations.
o Monitoring, evaluating, and improving team performance.
10. Delegation and Empowerment
o The art of effective delegation.
o Empowering team members to take ownership and responsibility.
11. Time Management for Supervisors
o Prioritizing tasks and managing time efficiently.
o Avoiding common time-wasting pitfalls.
12. Supervising in Challenging Situations
o Managing change and uncertainty.
o Handling underperformance and difficult behaviors.
13. Developing an Action Plan
o Applying course learnings to real-life supervisory challenges.
o Creating a roadmap for continued growth and success.